Shipping policy

SHIPPING POLICY

1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

- Standard Shipping: 7–15 business days (Free on orders over $50 / Flat rate of $4.99)
- Express Shipping: 3–7 business days ($15.00)

*Note: Delivery times are estimates and cannot be guaranteed. Remote areas may take longer.

3. Tracking Your Order
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

4. Customs, Duties, and Taxes
[Your Store Name] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damaged or Lost Packages
If you received your order damaged, or if your package is lost in transit, please contact us immediately at [your-email@domain.com] with your order number and photos of the damaged item. We will work with you to provide a replacement or refund.

6. Contact Us
If you have any further questions, please contact us at [your-email@domain.com].